Privacy Policy

This explains what we collect when you book with ViaClay, why, and what you can ask us to do about it. We are a small pottery studio, not an advertising business — we collect what we need to run your class and nothing more.

What we collect

• Your name and email address, so we can put you on the class list and send your confirmation and pickup notice.
• Your phone number, if you give us one, so we can reach you about a class.
• We ask that you share the names of your guests, if booking a private party, so we can identify their work during glazing and firing. This information is optional.
• Your booking history — the classes you have taken and paid for.

Payments

Card payments are handled entirely by Stripe. Your card number never reaches ViaClay and we never store it. We keep a record that a payment happened, for how much, and a reference so we can find it again — that is all.

Emails you get from us

We email you about your own bookings — confirmations, class reminders, and a note when your pots are ready. These are part of the service we offer and are not considered marketing. If we ever send a newsletter or promotion, it will have an unsubscribe link.

Ads and visits

When you visit our class pages, your browser keeps a random ID so we can count visits, and we note which ad or link brought you (for example a Google or Instagram ad). If you book after clicking one of our Google ads, we tell Google that a booking happened, when, and its value, using the click ID Google added to the link, so we can see which ads work. We don't share your name, email or phone number with advertisers.